Privacy Policy Greenway

Cycle App is a free application built under the initiative of UNDP to emphasize sustainable mobility. This privacy policy governs the manner in which GreenWay Cycle App regulates its users’ (each a ‘user’) “Personal Identification Information” (PII) online. GreenWay Cycle App collects, uses, maintains, and discloses the personal information of its users in order to identify, contact, or locate a single person, or to identify an individual in context. It also explains the treatment of information provided or collected on the Platform. We may make available on third-party sites or platforms if disclosed to you in connection with the use of the Platform. We follow this privacy policy in accordance with local law in the place where we operate. We encourage you to read this Privacy Policy carefully when

1. using our Platform from any computer, computer device, mobile, smartphone or any electronic device, or
2. availing any products or services offered on or through the Platform.

By using our Platform, you hereby consent to the collection of your information by us. The information in some cases may include personal information and sensitive personal information. In the case of collection of sensitive personal information, you will be required to read all the policy before signing up, confirming your acceptance of this Privacy Policy. By accepting this Privacy Policy, you are representing that you are eighteen (18) years of age or above. In case you are under the age of eighteen (18) years, then you are requested to not share any Sensitive Personal Information or Personal Information with us without having your parents accept this Privacy Policy on your behalf. We follow this privacy policy in accordance with local law in the place where we operate.

How do we collect the information?

For a better experience while using our application, we may require you to provide us with certain personally identifiable information such as the user's email address, first and last name, phone number, province, city, address, location (GPS), or other related details. We collect this information from you when you log in to our application, track your ride, join an event or a club, add green partners and amenities. We may collect non-personal identification information such as the user's date of birth, gender, profile picture, weight, cycling preferences, cyclist level, cycle details, referral code, and other details whenever you interact with our application.

We collect the content, communications, and other information you provide when you use our Products, including when you sign up for an account, create or share content, and message or communicate with others. This can include information in or about the content that you provide (e.g., metadata), such as the location of a photo or the date a file was created. Our systems automatically process content and communications that you and others provide to analyze context and what’s in them for the purposes described below.

We collect information about how you use our Products, such as the types of content that you view or engage with, the features you use, the actions you take, frequency, and duration of your activities. For example, we log when you’re using and last usage of our Products, and what content you view on our Products.

We also receive and analyze content, communications, and information that other people provide when they use our Products. This can include information about you also. Users are free to deny the supply of personal and non-personal identification information except for some compulsory fields that might refrain them from engaging in certain activities provided by us as stated.

How do we use your information?

We use location-related information to track your cycle rides history and reward them with in-app greenups points. These greenups coins can be redeemed in the Greenway application or our offline partners' stores. Additionally, we use the information we have to develop, test, and improve our Products, including by conducting surveys and research, and testing and troubleshooting new products and features.

We use the information we have (including from research partners we collaborate with) to conduct and support research and innovation on topics of general social welfare, technological advancement, public interest, health, and well-being.

Sharing your personal information

We work with third-party partners who help us provide and improve our Products or who use Facebook Business Tools to grow their businesses, which makes it possible to operate our companies and provide free services to people around the world. We don’t sell any of your information to anyone and we never will. We also impose strict restrictions on how our partners can use and disclose the data we provide. We provide aggregated statistics and insights that help people and businesses understand how people are engaging with their activities and other content on and off the App Products. We provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but we don’t share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission. We also confirm which App ads led you to make a purchase or take an action with an advertiser.

When you subscribe to receive premium content, or buy something from a seller in our Products, the content creator or seller can receive your public information and other information that you share with them, as well as the information needed to complete the transaction, including shipping and contact details.

We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analyzing how our Products are used, providing customer service, facilitating payments, or conducting surveys. We might disclose your personal information if required to do so by law or in response to valid requests by public authorities when in need (e.g., a court or a government agency).

Third party websites

This application may contain links to other sites. Clicking on a third-party link, you will be directed to that site. These external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Payment processors

Paid products/services are available in the rewards store of our app. The users without carbon credit coins can also enjoy the different online and offline products/services available in our app. For that purpose, we use third-party services for payment processing. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors such that your personal information is governed by their Privacy Policy.

How can you access or control your information?

If you have an account with us on our Platform, we provide you the ability to exercise certain controls regarding our collection, use, and sharing of your information. In accordance with local law, your controls and choices may include:

1. You may correct, update, and delete your registration account.
2. You may change your choices for subscriptions, newsletters, and alerts.
3. You may choose whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you.
4. You can choose not to provide us with certain information; however, please be aware this may result in you being unable to use certain features of our Platform.
5. Our Platform may also deliver notifications to your email or mobile device. You can avoid or disable these notifications by deleting or terminating the Platform or by making changes in the Platform settings.
6. You are solely liable and responsible for any information you provide and/or share using the Platform.

How do we protect your personal information?

Frequent checking on security vulnerabilities is done to prevent threats and data hacking. This makes our app user-friendly as well as makes your visit as safe as possible. We are always concerned to keep your credentials confidential. So, your information is protected and stored behind secured networks and is only accessible to authorized parties. All the sensible information provided by you will be stored in Vultr (Ubuntu Server) | Amazon Web Service (AWS) which is secure, reliable, and has unlimited storage. However, you acknowledge that no Internet transmission or system or server can be 100% secure. Therefore, although we take all reasonable steps to secure your personal information, we do not promise or guarantee the same, and you should not expect that your personal information, or other communications while using the Platform will always remain secure and safeguarded by us. You should always exercise caution while providing, sharing, or disclosing your personal information using the platform. You can request us to have your data updated or removed from our app by getting more information from Contact Us.

Permission Requested: Activity Recognition

Core Feature: Activity tracking and workout monitoring

Reason for Use:
Our cycling app uses the Activity Recognition permission to automatically detect when the user is cycling. This feature allows users to track their cycling workouts without needing to start or stop tracking manually, providing a seamless experience.
The permission also enables accurate monitoring of physical activity, helping the app to calculate workout metrics like distance, duration, and calories burned for cycling activities, which are core features of the app.

Benefits to Users:
The Activity Recognition permission improves the user experience by providing hands-free workout tracking. Users can focus on their cycling activities while the app automatically tracks and records workout data in real-time, providing accurate performance insights without manual input.

Confirmation of Policy Compliance:
Confirm that our app's usage of Activity Recognition complies with Google's policies, that the permission is used solely for the features described, and that our app doesn't misuse or access unrelated data through this permission.

Changes to this Privacy Policy

There might be some updates to our Privacy Policy from time to time. Thus, you are advised to review this page at regular intervals for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2024-11-14.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us by email on cyclecitynetworknepal@gmail.com.